Our managed CiviCRM hosting includes the initial CiviCRM installation, regular upgrades, daily backups and 24/7 monitoring. It aims to provide the benefits of Open Source, with the simplicity of cloud hosting and no vendor lock-in.
Package A
€25 per month
- ✔ Up to 10,000 contacts
- ✔ Send up to 5,000 emails per month
- ✔ Free sub-domain, ex:
https://example.symbiotic.coop - ✔ Extension from the CiviCRM directory
Package B
€45 per month
- ✔ Up to 30,000 contacts
- ✔ Send up to 15,000 emails per month
- ✔ Custom domain name, ex:
https://members.example.org - ✔ Custom design
- ✔ Custom extensions
Package C
€90 per month
- ✔ Up to 100,000 contacts
- ✔ Send up to 65,000 emails per month
- ✔ Custom domain name, ex:
https://members.example.org - ✔ Custom design
- ✔ Custom extensions
- ✔ Dedicated virtual machine with ssh access
Our hosting services are subject to certain terms and conditions. Contact us to discuss the right solution for you, to schedule a demo or to discuss your requirements. Our services scale from tiny volunteer groups, to large organizations with millions of contacts.
Additional services
| Service | Price |
|---|---|
| Needs assessment, discovery, on-boarding assistance | Contact us |
| Custom CiviCRM training | Contact us |
| Technical support (by email, phone or in person) | Contact us |
| Custom theme or CSS integration | Contact us |
| Custom newsletter designs | Contact us |
| Development of custom extensions | Contact us |
| CiviCRM data migration/import | Contact us |
| Domain name transfers | €35 |
| Annual renewal of your domain name | €2 per month * |
* Some conditions may apply (depending on the type of domain).
Contact us if you have any questions.
We offer affordable support contracts to answer your occasional or regular requirements, to ensure that your CiviCRM database evolves with your organization, services and constituents.
Detailed comparison
| Package A | Package B | Package C | |
|---|---|---|---|
| A fully-functional version of CiviCRM | ✓ | ✓ | ✓ |
| Send newsletters with CiviMail | 5,000 | 15,000 | 65,000 |
| Additional e-mails | n/a | + $ 10 / month for every 15,000 additional emails | |
| Accept online credit card donations
* Subject to fees from the payment processor |
✓ | ✓ | ✓ |
| Extension to produce tax receipts (France, UK) | ✓ | ✓ | ✓ |
| Event management and online registration component | ✓ | ✓ | ✓ |
| Member management component | ✓ | ✓ | ✓ |
| Case management component | ✓ | ✓ | ✓ |
| Biliingual CiviCRM support (English/French) | ✓ | ✓ | ✓ |
| Choice of Drupal 7, Drupal 8 or WordPress | ✓ | ✓ | ✓ |
| Domain https ://YOURNAME.symbiotic.coop | ✓ | ✓ | ✓ |
| Custom domain such as https ://YOURNAME.org (or .ca, .com) | + $ 5 /month | ✓ | ✓ |
| SSL/TLS certificate (https) to ensure the privacy of your data | ✓ | ✓ | ✓ |
| Daily off-site backups (stored for 60 days*) | ✓ | ✓ | ✓ |
| Regular security upgrades | ✓ | ✓ | ✓ |
| Major security upgrades
* approximately one time per year, custom sites are subject to evaluation |
✓ | ✓ | ✓ |
| Server system administration | ✓ | ✓ | ✓ |
| 24h/24 monitoring | ✓ | ✓ | ✓ |
| Basic visual customization
(personalized header, logo) |
✓ | ✓ | ✓ |
| Custom design/theme
(some restrictions may apply) |
✗ | ✓ | ✓ |
| Custom development
(custom modules/plugins/extensions) |
✗ | ✗ | ✓ |
| Server disk space for static files (ex: database and PDF files)
Fast SSD disks, S3/Swift storage is possible (add. fees) |
2 GB | 5 GB | 40 GB
+$15/month each additional 10 GB |
| Server memory (RAM) | n/a | n/a | 4 GB
+$20/month each additional 2 GB |
| Processing cores (CPU) | n/a | n/a | 4 |
| Hosted in Canada, under Canadian jurisdiction
(hosting in Europe available by request) |
✓ | ✓ | ✓ |
* Regular terms and conditions apply.
Our commitment
- Ensure the stability of your work tools
- Encourage personalized support, sensitive to your concerns
- Ensure the scalability of the tools we calibrate for you and/or your users
- Refine the resources that enable us to intervene effectively in your field of activity
- Ensure the confidentiality of your data (no data is resold or exchanged for the services we offer)
- Support your autonomy and freedom, either by training or by free software (you can change CRM vendor without sacrificing your database, or pay license fees)